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Shipping information

Our products are shipped almost exclusively via freight forwarder. Goods shipped by freight forwarder are generally delivered within 2-3 working days. In isolated cases, delivery may take a further 1-2 working days. The freight forwarder will call you in advance to advise you of the delivery date. You can consult the product page to find out whether the item in question is available for immediate delivery. The exact delivery charges are also displayed on the relevant product page.

Goods suitable for parcel shipment, such as spare parts or small items, are despatched via DHL parcel service. In this case, the addressee is not notified in advance by telephone.

Overseas delivery charges are also displayed on the product page. Please use the overseas shipping calculator for determining the charges applicable. It can be found directly to the right of the product image.

The shipping calculator contains a list of countries we deliver to on a regular basis. Should you require delivery to a country not included in this list, please send us an email showing the full delivery address. We will contact our freight forwarder immediately to enquire about the delivery charges and notify you accordingly.

The shipping category (parcel or freight forwarding) applicable for the individual items is shown in the product description:



 
Parcel ShipmentIn the case of items suitable for parcel shipment, the delivery charges are displayed on the product page.
 
Freight ShipmentFor items shipped via freight forwarder, the forwarding charges specified in the product description apply.

If you purchase more than one item for delivery via freight forwarder, the individual forwarding charges will be added together.

Mixed PurchaseIn the case of items suitable for parcel shipment, the delivery charges are displayed on the product page.
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